Electrify your Future

Join one of the largest public charging networks in Europe – and access 200.121 charge points.*

New: Charge at great prices with our new IONITY "Flex" & "Max" packages. For more information check the tariff page.

Explore smart charge@street

 

1. Register for smart charge@street

Get to know our tariff and register.

 

2. Activate your card

Activate your card and download the Hello smart app to access 200.121 charge points across Europe.

 

3. Explore our network

Find your next charge point using our map.

 

4. Start charging

Use your charging card to start your charging session.

1. Get to know our tariff
2. Activate card
3. Explore network
4. Start charging

Get to know our tariff and register.

The ultimate in e-mobility

Full price transparency

You can use smart charge@street at tariff-based prices and keep track of your expenses easily. Check up-to-date prices at any time – simply visit our tariff page and map.

One contract across borders

Charge your smart at one of 200.121 charge points in 23 European countries. Whether you are in the city centre or on the highway, smart charge@street enables quick and convenient access.

Full charging convenience

Enjoy electric mobility effortlessly: with one contract, one card, and one access.

At a glance

Check your usage and invoices online in the smart charge@street portal. That way, you always have a full overview of your charging history. You can also easily book and manage your contracts from home.

Search for charge points

 
200.121
Charge points*
-
Countries
-
Charge points* in United Kingdom

Filter to find the most suitable charging station near you, and check its availability.

Find a charge point near you

Join today and charge your smart anywhere, anytime

FAQs

smart charge@street is a charging service that provides easy and convenient access to a vast public charging network across your home country and the EU. It allows you to charge your electric vehicles at stations operated by various providers—all under one contract. These are the features of smart charge@street:

  • Comprehensive network access: Use charging stations from multiple operators without needing additional subscriptions.
  • International coverage: Charge your EV conveniently across EU countries.
  • Flexible tariffs: You can choose between different tariffs and optionally add CPO specific packages when available in your country.

Yes, smart charge@street can be used for business purposes. During the registration process, you can specify whether you are signing up as a private or business customer. This option is available in the "Payment details" section and applies to all existing European markets.

Key information for business customers:

  • A valid VAT ID is required for business registration.
  • The invoice layout and content are identical for private and business customers, with the addition of the VAT ID included on the PDF invoice for business accounts.
  • There are no disadvantages to registering as a private customer; however, business customers benefit from VAT identification on invoices for tax purposes.
  • If you wish to switch from private to business registration after signing up, please contact customer support for assistance. You can find more information here.

You can easily cancel your smart charge@street contract using the self-service function in your smart charge@street account.

Steps to cancel your contract:

  1. Log in to your smart charge@street account using a web browser.
  2. Navigate to the Contracts section.
  3. Select the contract you wish to terminate.
  4. Click Cancel contract.
  5. (Optional) Indicate your reason for cancellation to help us improve our service

Important notes:

  • Post-cancellation invoices: You may still be invoiced after cancellation due to delays in receiving charging session records from station operators.
  • Deactivation of charging card: The charging card linked to the cancelled contract will be deactivated.
  • Account access: Your account remains active even after contract termination. For account deletion information, [click here].
  • New contracts or vehicles: If you get a new vehicle or need a new contract, you must order and activate a new charging card for security reasons.

Before proceeding with account deletion, ensure the following prerequisites are met:

  • All invoices associated with your smart charge@street account are fully paid.
  • Your contracts are cancelled, and consequently, your smart charge@street charging card is blocked. To cancel your contract, follow the instructions here.

Once the above steps are completed, your account will be automatically deleted by the system after 180 days.

Important information regarding GDPR:

We understand your right to request the deletion of your personal data under GDPR. However, due to occasional delays in receiving charging event information, we might still need to invoice for recent charging sessions. As permitted by GDPR, we will retain your data for up to 180 days after termination solely for invoicing purposes, if necessary.

If you have special circumstances, please contact our customer support.

View all FAQs

* Compatibility of connectors depends on car model.